Refund & Cancellation Policy

Bismillah Hir Rahmanir Rahim

Last updated: 23 September 2026

This policy explains how refunds and cancellations are handled for bookings made through Tranzit365.

1. General Rules

Refunds and cancellations depend entirely on:

• Airline fare rules
• Hotel policies
• Package provider terms
• Visa processing conditions

Tranzit365 follows the policy of the respective service provider.

2. Flight Bookings

• Refund eligibility varies by fare type (refundable / non-refundable).
• Airlines may charge cancellation or reissue fees.
• No-show passengers may not receive any refund.
• Service charges paid to Tranzit365 are non-refundable.

3. Hotel Bookings

• Refunds depend on the hotel's cancellation window.
• Some bookings are non-refundable or partially refundable.
• Early check-out or late check-in may not qualify for refunds.

4. Holiday Packages

• Packages often include non-refundable components (flights, activities, transfers).
• Refunds depend on supplier policies and cancellation timelines.

5. Processing Time

Refund processing time:

• 7–28 working days (depending on airline / hotel / provider).
• Additional bank or payment gateway delays may apply.

7. Service Charges

All Tranzit365 service fees, convenience fees, and processing charges are non-refundable.

8. How to Request a Refund

You may request a refund through:

• Customer support
• Email

Refund approval depends on provider rules. Refunds are delivered to the original payment method.